Electronic Mandates are now available with Netcash debit order services

The process of procuring hard copy mandates has proven to be a tiresome exercise, that’s why Netcash now offers Electronic Mandates. An Electronic Mandate enables your customers to authorise debit order transactions online and from any web-enabled device.

With just a few clicks, your customers can easily consent to electronic debit order mandates using Netcash’s streamlined online procedure.

Here are few of the top reasons why you’re going to love our e-mandates:

Our e-mandate is a cross-platform facility

• Your Netcash electronic debit order mandates work on any web-enabled device, which means your customer can authorise from whichever device is most convenient to them including PC, tablet or smartphone.

E-mandates are highly customisable

• Each Electronic Mandate can be customised with terms and additional clauses specific to your business needs whilst remaining compliant.

Our e-mandates are compliant

• Our E-Mandate service adheres strictly to banking specifications, ensuring full compliance and security. Bank Account Verification ensures that the bank account details belong to the account holder. The personal details are recorded and verified by One Time Pins (OTP’s) to ensure authentication. You can also print a copy of the Electronic Mandate at any time should you need to produce it.

E-mandates are convenient

• Once your client electronically accepts a mandate, you can choose to automatically add their details to your debit order Masterfile. This means you don’t have to recapture the client details to your Masterfile every time!

In addition to the above, this will save time and money while the task and transition are easy and secure!

Enable e-mandates in 5 easy steps:

1. Click on Services > Debit orders > Manage debit orders > Electronic mandates.
2. Click on Add mandate.
3. Complete each container as you would when adding a Masterfile entry – note that it is not necessary to insert banking/credit card details as your client will complete this electronically.
4. Send the mandate to your client.
5. Once your client electronically accepts a mandate, you can choose to automatically add their details to your debit order Masterfile. This means you don’t have to recapture the client details to your Masterfile every time!