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July 11, 2025The health and beauty industry is experiencing steady growth in South Africa, driven by increasing consumer awareness and demand for personal care products. While this sector expands, your business needs to keep up with trends and evolve as tech advancements increase their role in service industries.
One significant area business owners should think about transforming in their management is their payment processes. A payment solution that automates financial tasks, offers robust security, and ensures you get paid on time is exactly what you need.
This innovation could give your business or practice the boost it needs to operate more efficiently and seamlessly—with a reliable and secure payment solution that aligns with your customer's demands.
With our payment solution for health and beauty management, handling payments becomes a breeze for both you and your customers.
Ready to experience the Pay Now difference?
Experience seamless payments for your health and beauty business with the support of a trusted partner.
Common payment challenges in the health and beauty industry
While there are many pain points in the health and beauty sector, most owners or managers would agree that payment challenges are often the worst to conquer. If not fixed, the financial damage and inconsistent cash flow can wreak havoc on your establishment.
Let’s go into detail with some of the hardest challenges health/beauty practices face.
1. Limited access to modern payment solutions
Many small businesses rely on outdated payment methods such as cash-only and manual EFTs. However, more and more customers are starting to pay with cards,mobile wallet optionsScan to Pay, or Buy Now Pay Later options like Payflex. So not offering these modern methods can hurt sales.
2. Delayed payments
Health and beauty service providers that rely on outdated software often experience delayed or failed recurring payments. If you run a facility that offers packages or subscriptions, you know that this causes a huge disruption in cash flow. This can hinder you from planning or executing your monthly financial moves.
3. Integration issues
Many salons, spas, gyms, and other practices are still operating on dated systems that fail to integrate with newer, innovative management software to simplify payments. As a result, relying on manual processes can lead to errors and inaccuracies in billing, sales tracking, and inventory management.
4. Online payment problems
More salons and wellness brands are shifting to the online market but perhaps are not offering up-to-standard payment gateway solutions. Providing smooth and secure payment methods to your customers should be a top priority, yet this remains a challenge for many businesses.
For example, not offering various payment options in the checkout process leads to increased cart abandonment.
5. Security and fraud risks
Weak or outdated systems can put your business and customers’ financial data at risk. Businesses using management software with old payment systems are highly prone to cyber threats. They often lack the latest security patches and updates, leading to unfortunate data breaches.
6. Lack of financial reporting and reconciliation
Many small wellness and beauty businesses are still stuck in the past and have not automated their financial tracking. While a smart payment solution can fix this for you, many still haven’t hopped on board as they aren’t aware of its benefits. These include improving efficiency, reducing errors, and providing real-time insights.
Manually reconciling supplier payments, sales, bookings, and tips takes a lot of time and effort and is prone to human error. Then, without proper financial reporting and clear records, meeting tax compliance becomes harder.
The Netcash advantage: An integrated payment solution to counter all challenges
So, how does Netcash address the above problems for you? Netcash, along with our partnered integrations, easily streamlines payment processes for health and beauty businesses.
Let’s have a closer look at exactly how.
1. Offers multiple payment options
It’s evident that limited payment options can really hurt sales in today’s digital age. Providing flexible payment options to your customers is extremely vital for your business. You need a system that provides a variety of payment request methods, including Instant Ozow EFTs, online payments, and debit orders.
This flexibility allows customers and owners to choose which payment method best suits their needs, meaning you’ll receive your payments consistently and on time.
The ability to offer multiple payment options can greatly reduce the frequency of abandoned carts and even the occurrence of late payments. Customers are more likely to pay on time when they can choose a method that suits their financial habits. Whether it’s setting up automatic direct debits or making one-time payments from their credit card.
Netcash offers the following payment methods:
- Credit Cards
- Bank EFT
- Ozow Instant EFT
- Payflex
- Retail Payment
- Scan to Pay
- Visa Click to Pay
- 1Voucher
2. Guarantees on-time payments
Netcash’s Subscription Billing service allows you to bill and manage customers on a recurring basis. With tight security measures and powerful integrations, you can start receiving payments from customers without delay or failure.
Also, with automated payment requests, customers don’t need to be reminded to pay, improving retention and reducing admin.
3. Integrates with top-tier management software
Netcash’s payment solutions solve integration issues for businesses with outdated payment systems by integrating effortlessly with popular health and beauty management software like ChiDesk and SpaGuru
They connect effortlessly with leading health and beauty management systems to manage payments, appointments, and inventory from a single platform.
4. Offers robust security for online transactions
Our payment systems make sure every customer's payment is processed in line with PCI DSS Level 1 standards. Not only that, but our solutions can protect your business from fraudulent activities with advanced fraud detection and prevention tools.
We also have data encryption and tokenisation for recurring payments in place to offer safe payments that comply with stringent industry standards.
5. Offers financial reporting and reconciliation
Netcash offers comprehensive financial reporting and reconciliation features to reduce errors and ensure you remain tax-compliant.
Our financial reports consist of detailed invoices and comprehensive statements to provide insights into all online transactions processed through your Netcash account. These include service fees, deposits, batches, and Pay Now transactions.
Netcash also simplifies the reconciliation process by batching all transactions, collections, and payments into a single statement. We automate the matching of transactions with corresponding records to reduce manual intervention, increase accuracy, and save time.
Ready to experience the Pay Now difference?
Experience seamless payments for your health and beauty business with the support of a trusted partner.
Frequently asked questions
1. What payment solutions does Netcash have for health and beauty services?
We offer a range of flexible payment solutions to meet the needs of the health and beauty businesses. Here’s a quick breakdown of our solutions.
- Subscription payments: When providing memberships or packages, your customers can opt-in for subscription billing. This solution is ideal for wellness services like spas, fitness centres, health clubs, and beauty salons. Subscriptions improve cash flow, making it easier to budget and plan ahead.
- Once-off payments: Once-off payments are more suited to businesses that offer specialised beauty services, such as nail or hair salons. They’re a convenient and quick way for customers to make one-time payments for health and beauty products.
- Scan-to-pay payments: Scan-to-pay can be used on the go and in stores, allowing you to offer a variety of in-person payment options. You can also set up multiple pay points with their own unique QR code, enhancing the checkout experience for your customers.
- Flexible online payment options: To keep up with digital-savvy customers, you can offer them multiple ways to pay securely online directly from your Netcash Mobile app.
2. Is Netcash a secure payment solution for health and beauty management systems?
Yes. Netcash is registered with the FSCA (Financial Sector Conduct Authority) and PASA (Payments Association of South Africa) and is PCI DSS Level 1 compliant. We have robust security measures in place, including 3D secure transactions, to enhance the security of online card payments and reduce fraud risks. We also utilise Two-Factor Authentication (2FA) as an extra layer of security to protect your account.
The future of payment management in the beauty and health industry
Netcash offers tailored payment systems for beauty salons, fitness centres, wellness clinics, and other health and beauty businesses.
Our payment solutions and powerful integrations will help you overcome the toughest industry challenges. Thus, you can now focus on your customers' well-being and happiness.
Author:
Liana Clarke
Marketing Manager
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With a wealth of experience and a strategic vision that transcends boundaries, Liana Clarke is the architect of our marketing success story. Their leadership style is a perfect blend of inspiration and strategic acumen, guiding our team through the ever-changing landscape of consumer preferences and market trends.
