ChiDesk – A feature-packed appointment scheduling software for your business.

Schedule appointments, and manage point of sale from a single unified platform.
Offer online bookings to your clients, and collect payment online immediately via our Netcash integration.

Case Study

Challenges

In the spa and beauty industry our clients often struggle with no-shows or late cancellations for booked appointments. They also need to use a variety of software platforms if they want to supplement their revenue with additional sales like retail products or online gift cards. This can quickly become expensive on a monthly basis.

Objective

We wanted to allow our clients to collect payment upfront to help reduce no-shows. We also needed a partner that we could integrate debit order collection functionality for our subscription-focused clients.

Why Netcash?

Having a dedicated account manager at Netcash has been key to ensuring our clients receive great customer service from their payment gateway provider. We work with numerous payment gateways, and Netcash is definitely one of the most customer-friendly when it comes to service and support.

Changes

By allowing clients to collect payment upfront, our clients have managed to reduce revenue loss due to no-shows or fake bookings.

We've also helped introduce additional revenue streams like online gift sales. For our fitness-based clients, they can easily generate debit order batches for their members on a monthly basis, and push these directly into Netcash, saving them a lot of time and admin on a monthly basis.

See for yourself

The seamless integration of the Insure-IV product suite with Netcash Debit Order service allows our customers to efficiently collect policy premiums and / or fees from their clients for Short term-, Medical-, Funeral-, Credit Life and similar products.

Key features

Bank account validation on capture

Validate bank account numbers upfront when adding policy holders to eliminate errors on collection day.

Automated commission calculation

Automate commission calculations for faster processing.

Statement integration

Achieve greater efficiency by automatically reconciling premium collections through Netcash integration.

Direct collection upload

Upload collection files directly to Netcash from within Insure-IV, eliminating the need for manual transfers.

We’ve been developing appointment scheduling software for over 7 years.
Firstly with our Windows-based solution, SpaGuru, and more recently with our fully cloud-based ChiDesk platform.
We support all sizes of business from solo practitioners to large multi-site enterprises.

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