ChiDesk – A feature-packed appointment scheduling software for your business.

Schedule appointments, and manage point of sale from a single unified platform.
Offer online bookings to your clients, and collect payment online immediately via our Netcash integration.

Case Study

Challenges

In the spa and beauty industry our clients often struggle with no-shows or late cancellations for booked appointments. They also need to use a variety of software platforms if they want to supplement their revenue with additional sales like retail products or online gift cards. This can quickly become expensive on a monthly basis.

Objective

We wanted to allow our clients to collect payment upfront to help reduce no-shows. We also needed a partner that we could integrate debit order collection functionality for our subscription-focused clients.

Why Netcash?

Having a dedicated account manager at Netcash has been key to ensuring our clients receive great customer service from their payment gateway provider. We work with numerous payment gateways, and Netcash is definitely one of the most customer-friendly when it comes to service and support.

Changes

By allowing clients to collect payment upfront, our clients have managed to reduce revenue loss due to no-shows or fake bookings.

We've also helped introduce additional revenue streams like online gift sales. For our fitness-based clients, they can easily generate debit order batches for their members on a monthly basis, and push these directly into Netcash, saving them a lot of time and admin on a monthly basis.

See for yourself

Key features

Appointment Scheduling

Netcash’s Pay Now solutions allows your client to pay for appointments by a click of a button. Track individual and group appointments, assign multiple employees and resources and easily see the state of every appointment. You’ll never waste time struggling to keep track of your schedule.

Point of Sale

Invoices can be sent to clients with a Netcash Pay Now button, making payment easier and faster. Integrated invoicing records your sales, tracks employee commission and automates your stock control. Streamline sales with an optional bar code scanner and receipt printer.

Employee Management

Manage all your employee schedules, shifts and off days and track work hours using the time clocking function. Your employees can view and edit their schedules from anywhere.

CRM

Send bulk email or SMS messages to your clients based on their individual history at your business. You can also automate appointment reminders, follow up sessions and thank you messages.

Reporting

Straight-forward reports give you the tools to manage your business more effectively. From sales, to commission and employee performance, we have you covered.

We’ve been developing appointment scheduling software for over 7 years.
Firstly with our Windows-based solution, SpaGuru, and more recently with our fully cloud-based ChiDesk platform.
We support all sizes of business from solo practitioners to large multi-site enterprises.

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