The secure and convenient way for cash customers to pay.
What is 1Voucher?
Reach South Africa’s growing cash-based market with 1Voucher, a secure and convenient prepaid digital payment method. With 1Voucher, consumers simply purchase a voucher using cash at thousands of retail outlets nationwide and pay online using a 16‑digit PIN, no bank account or card required. This makes it an ideal solution for clients wanting to serve unbanked or security‑conscious customers who prefer not to share personal or banking details online.
By offering 1Voucher on your Netcash payment gateway, you provide your customers with a secure, prepaid payment method. It benefits your business by reducing fraud risks and chargebacks while giving access to 29 million cash-paying customers.
Why you should offer 1Voucher as a payment method
Completely secure voucher payments
Readily available to and recognisable by cash customers
Voucher redemptions are paid into your Netcash account
Easy integration with Netcash,
simply activate it on your Netcash account
Want to speak to a Payments Advisor
about offering 1Voucher on your payment gateway?
How does 1Voucher work with Netcash
Step 2
Customers will be asked to enter their unique 16-digit voucher pin to complete payment.
Step 3
Success! The customer’s voucher is redeemed, and the full purchase amount is paid into your Netcash account. If the purchase total is lower than the voucher value, Netcash automatically issues a new voucher for the balance, keeping payments seamless.
Why Businesses Should Accept 1Voucher
No chargebacks or fraud risks (prepaid security).
Easy access to funds in Netcash.
Expanding customer reach (people without bank cards can buy online).
Activate 1Voucher for your customers
Chat to us about your payment needs or apply for your account now.
What do merchants need to apply for 1Voucher?
An active Netcash account
Activate Pay Now as a service
Activate 1Voucher on Pay Now as one of your payment options.
FAQs
Where can customers buy 1Voucher?
1Vouchers are widely available nationwide across retail and online outlets (see the full list on the 1Voucher site). This makes it easy for cash-preferring customers to purchase a voucher and then pay your business online or in person.
What denominations can customers buy?
Generally R1 – R4,000 per voucher at participating retailers and platforms. Note: PEP currently sells fixed denominations of R50, R70, R100, and R200. Customers can use the 1ForYou app to combine multiple vouchers into a single voucher before paying.
Where can 1Voucher be redeemed?
1Voucher can be used online and in stores for a wide range of categories: retail, groceries, healthcare, entertainment, betting, travel, connectivity, and more. Check the current partner list on the 1Voucher website.
Are there fees for 1Voucher payments?
Customers: buy and redeem at face value (no extra fees from Netcash). Merchants: pay a set fee per successful transaction to Netcash. Contact us for current rates or a custom quote based on volumes.
How do I enable 1Voucher on my Netcash account?
Ensure Pay Now (Payment Gateway) is active, then activate 1Voucher under your Netcash NetConnector settings. If needed, our team will help you test and go live.
How and when do I get paid for 1Voucher?
When a voucher is redeemed at checkout, Netcash credits your merchant account. You’ll see payment confirmation immediately, and settlement occurs within 24 hours or the next business day, supporting healthy cash flow.
How long does it take to receive 1Voucher payments into my Netcash account?
You’re notified instantly on redemption and Netcash settles within 24 hours or the next business day. All transactions appear in your statements for easy reconciliation.
Can customers use multiple vouchers?
The voucher value must cover the full purchase. Customers can combine vouchers in the 1ForYou app to create a single voucher with enough value. If a voucher exceeds the cart total, Netcash automatically issues a new voucher for the remaining balance to the customer.
How does a 1Voucher checkout work?
At checkout, the customer selects 1Voucher, enters their 16-digit PIN, and confirms payment. If successful, the order completes immediately and your Netcash account is credited. No banking details or cards are exposed.
Is 1Voucher secure for my business and customers?
Yes. 1Voucher is prepaid, so there are no chargebacks and significantly lower fraud exposure. Customers don’t share card data. Netcash processes redemptions within a PCI DSS Level 1 environment, with full audit trails and notifications.
What if a customer loses a voucher?
Treat vouchers like cash. Lost or shared voucher PINs may be used by others. Ask customers to store vouchers securely and contact 1Voucher support for assistance; recovery depends on their policies and proof of purchase.
Let us contact you
Complete your details below and a Payment Advisor will contact you to discuss your payment needs.
