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August 22, 2024As a business owner, you probably wear many hats — from pricing of products, chasing debtors, paying creditors, and most aspects involved with running your company. If there’s one task that undoubtedly takes a lot of time, it’s invoicing.
You’re likely to be familiar with the painstaking steps of generating, scheduling, and sending an invoice (or processing invoices received) — all the way up to capturing it in your accounting software.
If the sound of this stresses you out a bit, you’re not alone.
Invoicing is a necessary but time-consuming task. But there’s a solution that can simplify the process and won’t have you pulling your hair out. By integrating an automated invoice system, which is basically a function of your accounting system, with your payment platform, you can save yourself and your employees time in the billing process, reduce errors, and improve your business’s cash flow.
Are you ready to focus on working on your business and not in it? This guide on invoice automation will provide you with what you need to know about automated invoicing.
Automated invoicing system for suppliers
With suppliers, automated invoicing works differently.
In this case, you or your accounts payable clerk scan the invoice so it’s captured in your online accounting system, and the invoice process unfolds from that point.
Let’s examine how the automated invoice processing software works its magic for suppliers:
- Receive invoices electronically from suppliers: This is typically done via email or the cloud.
- Invoicing software automatically imports the invoice: Your invoice software will then extract data from the invoice onto its system. The data includes details like your suppliers’ banking details, your customer information, and transaction details, like units and prices.
- Automated invoicing system automatically matches the invoice to a corresponding purchase order: Your invoice processing software will then match the invoice to the purchase order to ensure that it’s properly accounted for.
- Invoice processing software automatically sends approval notifications to the relevant party: Before your business can pay its supplier, payment will need to be approved by the accounts payable team and entered into your business’s ERP (enterprise resource planning) system as an expense.
- Once approval is received: If you have a third-party payment system integrated, then you can easily pay your suppliers in bulk directly from your Netcash account. Once that payment is made, if using Netcash, the invoice will automatically be marked as paid and reconciled back into your integrated accounting package.
What is automated invoice processing?
So, what exactly are automated invoices and the processing thereof?
Invoice processing automation entails using technology to automatically generate, schedule, and send an invoice with minimal human input.
It works a little differently for your business’s customers and suppliers, but the invoice automation process can still help your business save time, minimise errors, and improve cash flow.
Automated invoicing system for customers
Automatic invoicing allows you to conveniently input customer and product or service information at one time. It then populates the invoice for you with that information, your banking details, your VAT number, and other information you wish to add.
The invoice processing system automatically schedules the invoice for a specified event (e.g., after a customer places an order) and thereafter sends it to your customer.
A few examples of accounting software that offer this, and that Netcash is integrated, can be found on our Accounting Partners page.
Here’s a step-by-step breakdown of this process (which differs from system to system):
- Set up the automated invoicing software: First, you’ll need to enter your business information (e.g., VAT number), business address, and payment terms.
- Create your business’ invoice template: You’ll set up a template of your business’ invoice and ensure that it includes the required information. This includes the invoice date and number, customer details, quantity, unit price, product or service information, and total amount.
- Generate and schedule to send invoices: Once you’ve set up your invoicing software, you’ll get to easily create and send invoices to your customers.
- Integration: Integrate with a payments system, like Netcash, where the invoice can be sent with a payment link to easily pay online via multiple payment types.
- Tracking: Track the status of your invoices, such as whether your customers have paid them or not.
- Reconciling: Once payment has been made, the payment can be reconciled. If you integrate Netcash’s payments system with your software, the payment will be automatically reconciled back to your accounting software.
Benefits of automated invoicing
We’ve spoken quite a bit about how the invoice automation process saves your business time. But how exactly does it do this, and what other benefits are there to automated invoicing?
Increased productivity
Businesses are constantly looking for ways to improve productivity and output. When you automate invoice processing in your company, you’re freeing up the time you and/or your employees spend on manually processing invoices.
Depending on the size (and nature) of your business, you could be dealing with hundreds or even thousands of suppliers. Implementing automated invoice management allows your employees to work on other tasks, which can lead to improved productivity and generate revenue for the company.
It takes the average SME about 25 days to complete the invoice cycle for one invoice. Imagine how much time, productivity, and profits your business could unleash by automating the creation and issuing of invoices, as well as the recon of payments made.
Improved efficiency
By automating the process of sending, receiving, and processing invoices, your employees can get more work done in less time, saving you time and money.
Reduced errors
Manual data entry can be a slow, tedious task. It requires focus and attention, which dwindles by the hour when one is manually processing large volumes of invoices.
When you automate invoice processing, you help reduce the risk of human error. And if you use Netcash, then your invoices are automatically reconciled when payment is made. So there is no chance of human error.
Improved customer service and supplier relationships
Automated invoicing can help foster better relationships with your customers and suppliers. It makes room for faster and more efficient invoice payments from customers, especially if you offer multiple convenient ways to pay.
In addition, relationships with suppliers are improved if your invoices are always paid on time, and always correct. These are all things that make our suppliers happy.
If you have Netcash, you have all this and automated reconciliation. Less opportunity for mistakes means a frictionless relationship.
Better insights
Often, manually sorting through printed invoices doesn’t give you the whole picture. If you were to try to see the whole picture (i.e., without using the filters on an automated invoicing system), it could require a lot of time manually sorting through invoices to try to glean insights.
With all customer and supplier information in one place, you can have immediate access to the data you need to make informed decisions. An example of this includes being able to determine which supplier you pay before settlement dates and how long you’ve had a relationship with them. Your business can use this information to negotiate early settlement discounts.
When looking at customer data, you’ll be able to identify which customers are struggling to pay you and which ones you could offer trade discounts, for example.
Improved cash flow
By helping you speed up the process of paying invoices and collecting payments from customers, automated invoicing can help you manage your cash flow better.
Improved compliance
A lesser-known benefit of using invoice processing systems is potentially being more compliant with regulations.
Making use of invoicing automation could help your business comply with government regulations by providing you with a secure trail of your financial transactions.
NETCASH OFFERS INTEGRATION WITH ACCOUNTING, BILLING, PAYROLL SYSTEMS AND MORE.
Possible barriers to automated invoicing
Automated invoicing has its benefits, but some may be resistant to welcoming this change. Here are possible barriers to overcome when implementing invoice processing solutions:
- Cost: If you run a small business and don’t currently use invoicing software that supports integrated automations or payments, you may find it costly to implement one.
- Integration: The automated invoicing software you’re interested in may not integrate with your existing business systems.
- Complexity: Businesses with complex invoicing needs may find automated invoicing complex to set up and use.
- Resistant employees: Some staff may be used to manually processing invoices, and they may feel intimidated by it.
These barriers are not uncommon and can be overcome by proper research, planning, and effective communication with employees.
What to look for in automated invoicing software
As excited as you may be, it’s important to know what to look out for before you invest in invoice processing software for your business.
Ease of use
Choosing the right solution for your business includes choosing invoice processing software that is intuitive and easy to use. This way, it’ll be easy to use and understand and won’t require intensive on-the-job training to get right.
That said, if the size of your operation and the complexity of your transactions require it, you may need to use a more sophisticated system.
Integrations
Does it work well with your business management system, and can it transfer data to said system? Is the process seamless? Will I have to pay more for integrations? These are questions you need to ask yourself before choosing a particular invoice processing system.
As a payment solutions provider, our services are integrated with a number of leading software partners. There’s no need to worry about finding seamless and compatible integrations with Netcash.
IT/Customer support
Making and receiving payments is one of the key activities in a business. If you’re unable to receive payments due to software issues left unresolved by customer support, that can negatively affect your cash flow.
Check the background of the invoice processing system you’re interested in. If they have good reviews from customers and are known for good after-sales service, they may be the right provider for you.
Training
The automated invoicing software you decide to implement may require training.
Some automated invoicing systems are simple and easy to use, whereas others may have a steep learning curve. An example of the former is Xero, a cloud-based accounting software platform. Its ease of use requires little training of your staff.
In contrast, enterprise accounting software is a bit more complex, which could require extensive training.
Security
With the rise in cybersecurity incidents, you want to ensure your customer and supplier data is protected. The data processed by automated invoicing systems is sensitive and needs to be secure. So, it’s important to invest in invoice technology that will protect such information.
You can achieve this by ensuring that each step of your invoice cycle, from billing to receipt of payments through payment gateways, is secure. As a reputable payment solutions provider, Netcash is PCI Level 1 Compliant, the most stringent of the data security standards in the payment card industry.
You can trust that your customer data is safe when they’re paying invoices through any of our integrated eCommerce payment gateway options.
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Things to consider when investing in automated invoicing software
Much like investing in a new asset for your business, there are some considerations you’ll have to keep in mind before investing in an automated invoicing system:
- Your business’s budget: Your budget often dictates what you can spend money on. The same applies to your business. If finances are tight, you may need to invest in a less complex and more affordable automated invoicing system.
- Required features: Depending on the nature of your business operations and the size thereof, you may need to invest in an invoice processing system with more features. This could include AI and machine learning integrations for better insights. Plus, many of them offer simple payment requests via SMS or email. In contrast, a smaller, less complex business operation may require fewer features.
- Size and needs of your business: The size and needs of your business need to be considered. If your accounting information system is not as complex, simple automated invoicing software may work well for your business.
- Payment gateway charges: Making payments online involves the use of a payment gateway, and processing card and bank payments isn’t free (even though your software may be). So, consider the charges for processing and accepting payments, and work with your accounting team to establish how to factor these costs into your pricing.
Netcash’s integrations with automated invoicing systems make invoice processing easy and convenient, allowing you to focus on your business goals while we handle the rest.
Final thoughts on automated invoicing
Automating certain business processes can give you a leg up in the competitive business landscape. It’s also clear that automated invoicing can transform your business operations by allowing you to reduce errors, improve customer and supplier relationships, and improve cash flow management, which all positively contributes to your bottom line.
Manual data entry shouldn’t hold you back; it’s time to introduce efficiency and improved productivity into your invoice cycle by streamlining the process.
Percy’s a results-oriented financial services pro with a knack for sales, product management, and building strong teams. He’s all about smashing goals and turning strategies into wins. With his communication skills and EQ, he connects with everyone, internal or external. Clients and colleagues love his laser focus, product expertise, and sharp business mind.