Payment requests let you send secure payment links to customers via SMS, WhatsApp, email or QR code. Instead of waiting for EFTs or chasing payments, your customers can click and pay instantly using their preferred method. Netcash Payment Requests help South African businesses speed up collections, reduce unpaid invoices, and get paid anywhere, anytime.

Get paid faster with payment requests

Payment requests are the fastest way to get paid. Whether you run a small business or a large enterprise, you can easily share a request via SMS, email, WhatsApp or QR code to accept secure payments from your customers. Perfect for single transactions or recurring billing, all payments are reconciled straight to your Netcash account.

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Start sending payment links and accepting payments instantly with Netcash.

How Payment Requests Work for Your Business

Why Businesses Use Payment Requests

Waiting for EFT payments or manually following up on invoices slows down your cash flow.
Payment requests solve this by letting you send a secure payment link that customers can act on immediately.

With Netcash Payment Requests, your business can:


Get paid faster with instant payment links

 


Reduce unpaid invoices and failed collections


Accept payments anywhere (online, mobile, in-person)


Offer customers multiple payment options


Eliminate back-and-forth communication

 

 

1. Create a request

You can create a payment request for a product or service, start a subscription, or collect donations. Simply login to your Netcash account on desktop or the mobile app to get started.

2. Choose your method

Choose to share your request via SMS, email, WhatsApp or present a QR code to your customer. Add their details, payment information, and you’re all set.

This makes it easy to send a payment link instantly to your customer, allowing them to pay on their phone without logging into banking apps or waiting for EFT processing.

3. Get paid

A secure payment link will be sent to your customer. They can choose how to make payment from multiple options on the Netcash Payment Gateway. Once payment is made, you’ll be notified in real-time, and funds settled into your Netcash account.

Try a demo

Offer multiple payment options for unpaid debit orders with an SMS or email payment link sent directly from your Netcash account.
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Testimonial

To give you insight into how Payment Request can benefit your business, here’s a testimonial from Hendrik Stevast, Head of Finance at GoSolr: 

Transcript
Hi, my name is Hendrik Stevast, and I’m the Head of Finance at GoSolr. One of the features we value most is the Netcash Payment Request service. It helps us recover unsuccessful debit orders by allowing customers to complete payments using a variety of payment options. Netcash has significantly improved our cash flow, which was especially important during the early stages of our business. It has also enhanced our customer experience by giving customers alternative, convenient ways to pay. Another key benefit of the Pay Now feature is its integration with our Xero accounting platform. This makes reconciliation seamless and fully automated. Switch to Netcash.

Never miss a sale again.

Chat to us about your payment needs, or apply for your account today.

How Payment Requests Help Your Business


Reduce unpaid debit orders

Say goodbye to endless admin. Add payment requests to your debit order collections, and automatically send payment links to customers with unpaid accounts.


Increase efficiency

Use your existing accounting, gym, or other business management software to send payment requests with our range of integrations. All payments are reconciled in one statement, saving you time.


Drive sales

Never wait on an EFT again. Make the sale and get paid on-the-go, in the moment, using our mobile app to share an immediate payment link or QR code with customers.

Strengthen security

There’s no need to share your banking details - offer your customers a range of secure payment options via the Netcash Payment Gateway. We are PCI DSS Level 1 compliant and ISO27001 certified, the gold standards for eCommerce security. 

Ready to get paid faster?

Start sending payment links and accepting payments instantly with Netcash.

When to Use Payment Requests

Payment requests are ideal for businesses that need to collect payments quickly without friction. Common use cases include:


Following up on unpaid invoices with multiple payment options


Sending payment links to facilitate a sale


Collecting payments
in-person


Recovering failed debit orders automatically


Accepting payments via WhatsApp, email or SMS

 


Taking deposits or
once-off payments

More ways to start accepting payments online

We’ve partnered with top software providers to make payments simpler.

FAQs

What is a payment request?
A payment request is a secure payment link you send to a customer via SMS, WhatsApp, email or QR code, allowing them to pay instantly using their preferred payment method.
What security measures are in place for your credit card payment services?
Netcash is PCI Level 1 Compliant, and ISO27001 certified. All of our credit and debit card transactions are 3D secure enabled. We follow strict standards to ensure your customers' data is safe.
How do I receive payment?
All payments made via the Netcash Payment Gateway, whether through billing, payment requests, eCommerce or other services, will be paid into your secure Netcash merchant account. You can withdraw funds from this account into your business account, or use the funds to make other business payments like salaries or creditor payments. Chat to us about additional payment services for your business.
Which payment methods can customers use to pay a payment request?
Clients can pay your business via credit or debit card, Ozow or Capitec Pay, Instant EFT,/a>, Bank EFT, Scan to Pay, Payflex, 1Voucher, SCode retail payments, and more. The options presented to the client will depend on which payment methods you have activated on your Netcash account. Chat to us to find out more.
Am I able to accept foreign currency through the payment gateway?
While your customers can pay with foreign bank cards (as long as they are 3D secure enabled), all of your transactions will be processed in South African Rands (ZAR) into your account. As a South African payment provider, we are unfortunately not able to offer forex services.
Can I accept donations through the Netcash Payment Gateway?
Yes, you can. We have a large number of NPO, NGO, religious and charitable organisations using our services to collect donations online and in-person. Chat to us about our NPO offer.
What does it cost to use the Netcash Payment Gateway?
Payment Requests are a service of the Netcash Payment Gateway. We offer competitive rates on all payment methods provided, and custom rates are available based on the volume and value of transactions that your business processes. Contact us for the latest pricing and a custom quote.
How do I send a payment link to a customer?
You can send a payment link via SMS, WhatsApp, email or QR code using your Netcash account. Simply create a request, choose your method, and share it with your customer.
Can I send a payment request as a payment reminder?
Yes, you can. When connected with your accounting or billing software, or to our debit order service, you can use payment requests to send reminders to your creditors and clients. Through our integrations, the payment made through the request link will be attributed to the relevant invoice or debit order account.
Does Netcash offer custom integration options?
Yes, our technical support team will gladly assist you with API information and integration support. Contact our technical support team for more information.
Does the payment gateway service offer recurring transactions?
For recurring transactions, you can use subscriptions or opt to use our debit order service, depending which is best for your business. You can send a Payment Request for a single, once-off transaction, and for a recurring subscription payment.

Let us contact you


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