Efficient and Secure Debit Order Collection System for Businesses

Flexible collection service

Our automated debit order collection system supports recurring and once-off payments to bank accounts and credit cards, ensuring hassle-free transactions.

Electronic Mandates

Setting up a debit order system is simple with our eMandate solutions. Ensure compliance, security, and convenience when obtaining client authorisation.

Get paid sooner

Enhance your cash flow by receiving up to 90% of your collection value paid on the day the debits are processed.

Extensive reporting

Track who has paid you and analyse your debit order collections using our comprehensive reports and statistical data.

Manage unpaids effectively

Recover unpaid debit orders effortlessly by sending payment links via SMS or email allowing customers to pay via the Netcash Payment Gateway.

Effortless integration

Netcash is integrated with the top accounting, payroll, and business management software, so you can automate processes, avoiding manual capture and submission.

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Boost your cashflow today

Chat to us about your debit order needs, or register for your account today.

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How do Debit Orders work?

To set up a debit order, the account holder provides written or electronic authorisation (mandate) to the service provider, granting permission to deduct agreed payments from their bank account.

The service provider uses a bank or third-party processor like Netcash to deduct the agreed amount of money from the account holder's bank account.

Either party has the right to cancel the debit order but this does not cancel the terms of the sale or service provided.

Take the admin out of your collections

Chat to us about the best options for your business, or register for your account today.

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What are the benefits of debit orders?

Increases cash flow

Getting paid on time means your cash flow will improve. A positive cash flow results in not needing to worry about putting any business plans and operations on hold, you can just focus on growing your business.

Safe and convenient

Debit orders reduce the need to deal with cash and improve security as all debit order processes take place electronically. Customers do not need to remember to make manual transfers. Funds are automatically deducted from their bank accounts, which is great for recurring payments and ensures you are paid on time.
A comprehensive payment report is available to track who has paid and analyse your debit order collection success rates.

Ensures payments are made on time

Debit order collections are scheduled in advance and processed on the same day each month. With Netcash, businesses can choose between same-day or two-day debit order processing, ensuring timely payments.

More ways to recover your unpaid debit orders

Offer multiple payment options for unpaid debit orders with an SMS or email payment link sent directly from your Netcash account.

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More ways to recover your unpaid debit orders

Offer multiple payment options for unpaid debit orders with an SMS or email payment link sent directly from your Netcash account.

Streamline the collection of debit orders from your clients

Chat to us about your Debit Order needs or apply for your account now.

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Debit Order integration partners

We’ve partnered with the top accounting, payroll, gym and billing management software providers to create seamless payment integrations.
Use your Netcash account with your existing software suites to make your debit order collections simple, secure, and compliant.

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FAQs

What does it cost to run debit orders for my business?

The cost of debit orders depends on the number of customers you're collecting from and the specific services you use. Contact Netcash for the most up-to-date rates and a custom quote tailored to your needs.

Are there any hardware, software, or training requirements to use Netcash’s debit order service?

No—Netcash’s debit order system is completely cloud-based and web-accessible from any computer or mobile device. Instant setup means there’s no need for software installs or complex training. Support and quick-start guides are available to help you onboard smoothly.

Do debit orders incur bank fees?

Yes. Bank fees for debit orders vary from bank to bank—some charge a flat monthly fee, while others charge per transaction processed. These are separate from Netcash’s service fees.

What is the difference between a debit order and a stop order?

A stop order is a scheduled payment you set up directly through your bank, such as rent. A debit order, on the other hand, is initiated by an external party—like a business or service provider—and automatically debited from your account with your permission.

What is the difference between Same-day and Two-day debit orders?

A Two-day debit order is a standard debit order processed on weekdays (Monday to Friday), with an authorisation cut-off time of two days before the action date. The funds are debited and available on the requested action date. A Same-day debit order is a premium service processed Monday to Saturday, with an authorisation cut-off time on the action date. The funds are debited on the same day but will reflect in the customer’s account on the following working day. Contact us for more information on our services.

How do I set up a debit order collection system for my business?

Getting started is easy. Sign up for a Netcash account, complete compliance checks, and use the eMandate solution to gather customer authorisation. Netcash will assist with integration into your existing billing systems—getting up and running takes just a few steps.

Why do I see “Netcash debit order” on my account statement?

This means Netcash processed a debit order on behalf of a business you’re linked with. If you're unsure who initiated the payment, contact the business directly or reach out to Netcash for clarification.

How do debit order collections work in South Africa?

In South Africa, debit order collections are a way for businesses to automatically and securely collect payments from customers with their prior authorisation. Netcash processes these transactions using established banking protocols, ensuring accurate timing and compliance.

Can small businesses use Netcash for debit orders?

Absolutely. Netcash’s platform is scalable and tailored to organizations of all sizes, including SMEs. It simplifies collections, improves cash flow, and handles compliance—so you can focus on growing your business.

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