Simple and efficient ways to collect money

Flexible collection service

We offer a variety of services to suit your collection needs, including recurring and once-off Debit Orders to bank accounts and credit cards.

Electronic Mandates

Our eMandate solutions ensure that you obtain your clients authority to debit in a compliant, secure and convenient manner.

Get paid sooner

Enhance your cash flow by receiving up to 90% of your collection value paid on the day the debits are processed.

Extensive reporting

Track who has paid you and analyse your debit order collections using our comprehensive reports and statistical data.

Manage unpaids effectively

Follow up on unpaid debit orders by automating a Payment Request link to offer alternative means of payment via the Netcash Payment Gateway.

Effortless integration

Netcash is integrated with the top accounting, payroll, and business management software, so you can automate processes, avoiding manual capture and submission.

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Boost your cashflow today

Chat to us about your debit order needs, or register for your account today.

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How do Debit Orders work?

The account holder signs an agreement with the service provider and provides them with contact and bank account details. This is known as a debit order authority or mandate.

The service provider uses a bank or third-party processor like Netcash to deduct the agreed amount of money from the account holder's bank account.

Either party has the right to cancel the debit order but this does not cancel the terms of the sale or service provided.

Take the admin out of your collections

Chat to us about the best options for your business, or register for your account today.

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What are the benefits of debit orders?

Increases cash flow

Getting paid on time means your cash flow will improve. A positive cash flow results in not needing to worry about putting any business plans and operations on hold, you can just focus on growing your business.

Safe and convenient

Debit orders reduce the need to deal with cash and improve security as all debit order processes take place electronically. Customers do not need to remember to make manual transfers. Funds are automatically deducted from their bank accounts, which is great for recurring payments and ensures you are paid on time.
A comprehensive payment report is available to track who has paid and analyse your debit order collection success rates.

Ensures payments are made on time

Collections are scheduled and made on the same day every month decreasing the likelihood of outstanding payments.

More ways to recover your unpaid debit orders

Offer multiple payment options for unpaid debit orders with an SMS or email payment link sent directly from your Netcash account.

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More ways to recover your unpaid debit orders

Offer multiple payment options for unpaid debit orders with an SMS or email payment link sent directly from your Netcash account.

Streamline the collection of debit orders from your clients

Chat to us about your Debit Order needs or apply for your account now.

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Debit Order integration partners

We’ve partnered with the top accounting, payroll, gym and billing management software providers to create seamless payment integrations.
Use your Netcash account with your existing software suites to make your debit order collections simple, secure, and compliant.

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FAQs

What does it cost to run debit orders for my business?

The cost of debit orders depends on the number of clients you are collecting from, and which service(s) you’d like to use. Contact us for our latest rates and a custom quotation.

Are there any hardware, software or training requirements to use your debit order service?

Netcash is completely online and in the cloud, meaning no software installations or updates. You can access your account from any desktop or mobile device provided you have internet access. There is no onsite training requirement. Our quick start guides, and dedicated account support team will help you get started.

Do debit orders incur a bank fee for individuals?

The debit order fee on an individual’s account varies from bank to bank. Some banks charge a flat fee for all transactions on a bank account and others charge for each transaction that is processed to your account.

What is the difference between a debit order and a stop order?

A stop order is a scheduled payment where you instruct your bank to make several future dated recurring payments. A debit order is where you would give instructions to a third party (like an insurance company, gym, or internet service provider) to deduct funds from your bank account.

What is the difference between Same day and Two-day debit orders?

Two-day debit order: A standard debit order that is processed on weekdays (Mon- Fri) with an authorisation cut-off time of two days prior to the action date. Funds are available on the action date. Same day debit order: A premium debit order service which can be processed Monday to Saturday with an authorisation cut-off time on the action date. Funds are available the following working day. Contact us for more information on our services.

Is a debit order a guaranteed method of payment for my business?

While debit orders do reduce the risk of late or non-payments for goods or services, a debit order is not a guarantee of payment. It could be unpaid for several reasons including but not limited to; the account holder having insufficient funds, an account being closed or a dispute, meaning that the account holder requested the payment to be stopped.

Why do I have a Netcash debit order on my account?

Netcash debits bank accounts on behalf of our clients. Netcash is mentioned because we are the processor of the debit order that was deducted from your account. Please contact the business with whom you have a debit order agreement in order to make changes to it. You can also contact us to query a transaction if you are unsure of who the debit order is from.

Do debit orders incur a bank fee?

The debit order fee varies from bank to bank. Some banks charge a flat fee for all transactions on a bank account and others charge for each transaction that is processed to your account.

Let us contact you

Complete your details below and a Payment Advisor will contact you to discuss your payment needs.