Do I require a merchant account at my bank to use the Netcash Payment Gateway service?
When you open a Netcash account, we provide you with a merchant account. All of your payments are received and settled here, so that you can easily reconcile payments from multiple clients and platforms in one statement.
What security measures are in place for your credit card payment services?
Netcash is PCI Level 1 Compliant, and ISO27001 certified. All of our credit and debit card transactions are 3D secure enabled. We follow strict standards to ensure your customers' data is safe.
How do I receive payment?
All payments made via the Netcash Payment Gateway, whether through billing, payment requests, eCommerce or other services, will be paid into your secure Netcash merchant account. You can withdraw funds from this account into your business account, or use the funds to make other business payments like
salaries or
creditor payments.
Chat to us about additional payment services for your business.
Which payment methods are available?
Clients can pay your business via credit or debit card, Ozow or Capitec Pay Instant EFT, Bank EFT, Scan to Pay, Payflex, 1Voucher, SCode retail payments, and more. The options presented to the client will depend on which
payment methods you have activated on your Netcash account.
Chat to us to find out more.
Am I able to accept foreign currency through the payment gateway?
While your customers can pay with foreign bank cards (as long as they are 3D secure enabled), all of your transactions will be processed in South African Rands (ZAR) into your account. As a South African payment provider, we are unfortunately not able to offer forex services.
Can I accept donations through the Netcash Payment Gateway?
Yes, you can. We have a large number of NPO, NGO, religious and charitable organisations using our services to collect donations online and in-person.
Chat to us about our NPO offer.
What does it cost to use the Netcash Payment Gateway?
Payment Requests are a service of the Netcash Payment Gateway. We offer competitive rates on all payment methods provided, and custom rates are available based on the volume and value of transactions that your business processes.
Contact us for the latest pricing and a custom quote.
What information should a Payment Request contain?
Depending on how you send your payment request (SMS, email, WhatsApp, or QR code), you can add: the recipient’s name, email address and/or cellphone number, the amount to be paid, allow for credit card budget facilities to be used, as well as add a subscription to your request.
Can I send a payment request as a payment reminder?
Yes, you can. When connected with your accounting or billing software, or to our debit order service, you can use payment requests to send reminders to your creditors and clients. Through our integrations, the payment made through the request link will be attributed to the relevant invoice or debit order account.
Can credit card transactions be returned?
Yes, credit card holders can return or dispute credit card transactions up to 180 days after the transaction has taken place.
Does Netcash offer custom integration options?
Does the payment gateway service offer recurring transactions?
For recurring transactions, you can use
subscriptions or opt to use our
debit order service, depending which is best for your business. You can send a Payment Request for a single, once-off transaction, and for a recurring subscription payment.
